Privacy Policy

At CNSNAP INK, accessible from https://cnsnap.ink, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CNSNAP INK and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [email protected].

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

  • Personal identification information: Name, email address, phone number, and shipping address.
  • Order information: Details about the products you wish to source, links from Chinese e-commerce platforms (such as 1688, Taobao, or Tmall), and specific procurement instructions.
  • Payment information: We use third-party payment processors to handle transactions securely. We do not store your full credit card details on our servers.
  • Technical data: IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, and referring/exit pages.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our reverse purchasing services.
  • Improve, personalize, and expand our website and sourcing offerings.
  • Understand and analyze how you use our website.
  • Communicate with you regarding your orders, quality inspection reports, and shipping updates.
  • Process your transactions and manage logistics to your doorstep.
  • Find and prevent fraud.
  • Comply with legal obligations in the jurisdictions where we operate.

Legal Basis for Processing

We process your data based on the following legal grounds:

  • Contractual Necessity: To fulfill our sourcing and shipping agreement with you.
  • Consent: When you voluntarily provide information or sign up for our updates.
  • Legitimate Interests: To improve our services and ensure the security of our platform.
  • Legal Compliance: To meet tax, customs, and regulatory requirements.

Information Sharing and Disclosure

We do not sell your personal data. However, we may share your information with trusted third parties to facilitate our services:

  • Logistics Partners: Shipping companies and couriers required to deliver products to your address.
  • Payment Processors: Trusted financial institutions that handle your payments.
  • Quality Inspection Teams: Internal or external staff who verify the condition of your items.
  • Legal Authorities: When required by law or to protect our rights and the safety of our users.

International Data Transfers

As a Beijing-based service, your information may be transferred to and processed in China. We take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

Your Privacy Rights

Depending on your location (such as the EU, UK, Canada, or USA), you may have the following rights regarding your personal data:

  • The right to access – You can request copies of your personal data.
  • The right to rectification – You can request that we correct any information you believe is inaccurate.
  • The right to erasure – You can request that we erase your personal data under certain conditions.
  • The right to restrict or object to processing – You can challenge how we use your data.
  • The right to data portability – You can request that we transfer the data we have collected to another organization.

Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. While we strive to protect your data, no method of transmission over the internet is 100 percent secure.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Founder: Ming Xiang

Email: [email protected]

Website: https://cnsnap.ink